We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Cancel

Customer Management Jobs

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfil customer needs in response to inquiries, requests and requirements ...

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote ( 2-year renewable contract ) Job Summary The Customer Acquisition Specialist at The Hive ...

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

and Analytics Support Support the administration and effective use of customer relationship management (CRM ... , Excel, PowerPoint) and Adobe Acrobat. Familiarity with content management systems (CMS), CRM ...

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

Receptive to feedback to ensure customers get a high-quality customer service experience Confidence ... , excellent time management and organizational skills The ability to resolve 10–15 tickets per hour ...

  • Not disclosed
  • Updated 08/04/2026
  • Guyana

for the wider customer base, including churn management, customer premises equipment (CPE) collection ... , field staff, and customer-facing teams. Strong interpersonal and people-management skills ...

customer complaints efficiently and professionally and reports all complaints to Management ... Knowledge: Inventory management and stock control Sound numeric skills Customer service Health and Safety ...

KEY RESPONSIBILITIES Credit Risk Management Analyse credit applications and trade references to assess the creditworthiness of prospective and existing distribution customer. Establish, evaluate ...

/management experience for Management Positions Skills and Attributes: Ethical and customer-centric ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

customer value management plan to enhance customer lifetime value. Main Duties ... in Lumata; Drive customer loyalty and retention; Increase customer value;

  • > Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

    or service-based environment is an asset Strong understanding of customer relationship management Valid ... to understand and align products with customer needs Effective time and territory management ...

    the customer relationship management (CRM) log weekly to maintain accurate records of customer interactions ... Job Description: Assist in processing customer orders, ensuring accuracy and timely delivery ...

    merchandising and customer service and other store standards to ensure products are properly displayed ... customer queries to ensure customer satisfaction. • Performs any other related duty ...

    • Not disclosed
    • Updated 09/04/2026
    • St. Ann

    and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

    and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

    Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

    growth, customer engagement, and market expansion across local and regional markets. This is a senior role responsible for identifying and closing new business opportunities, strengthening key customer ...

    • Not disclosed
    • Updated 24/03/2026
    • Curacao

    per the budget. The role encompasses outbound customer facing interactions as well as internal care functions. The candidate must be customer centric, possess excellent candor and be cable to conduct ...

    management skills. Excellent verbal and written communication skills for a demanding and customer ... with management team to strategically plan, direct and coordinate the daily operations and administration ...

    in the customer’s experience, and achievement of store targets. Principal Responsibilities Assist ... interpersonal, management, analytical and organizational skills, Strong negotiation and persuasive skills ...

    Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third-party invoices and reconcile end-of-day sales Review and reconcile customer accounts weekly/monthly ...

    store operations, driving sales performance, and delivering an exceptional customer experience ... a well-organized, safe, and customer-friendly retail environment. The Assistant Store Manager acts as a strong ...

    . The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

    management. • Escalate disciplinary matters as appropriate. Customer Service Excellence • Support high ... in the effective day-to-day management. The role has shared responsibility for ensuring operational ...

    customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

    Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

    etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

    and team leaders Oversee workforce planning, scheduling, and performance management Collaborate with procurement, logistics, and customer service teams Maintain high standards of inventory accuracy ...

    and stakeholder management skills. Customer-focused with a proactive approach. High attention to detail ... Job Purpose: The Inventory Coordinator is responsible for the end-to-end management, accuracy ...

    success of Digicel through strategic partnerships with OEMs, effective lifecycle management of device offerings, and strong collaboration with sales, marketing, and customer operations across the group ...

    management of the business unit, ensuring smooth and efficient operations. Additionally, the role involves ... management. 3) Business Development Leader Job description: We are looking for Business Development ...

    problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

    , and Training teams to resolve customer issues, complaints, colour code management and related colour ... and customer relationships, executing sales and marketing strategies, monitoring market trends ...

    )  Certificate in Supervisory ManagementCustomer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

    dimensioning for coverage and capacity. Customer technical communication, project management, and handling ... , commissioning, upgrades, and expansions. 3. Customer communication throughout project lifecycle. 4 ...

    : Strong understanding of collections principles and customer account management. Excellent communication ... strong client relationships. The ideal candidate will have strong communication skills, a customer ...

    , merchandising planograms , co-op advertising with retailers seasonal promotions , customer ... with signage contractors. 6) Competitor market intelligence - Provide feedback to management ...

    to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

    Process invoices and prepare payment vouchers Prepare receipts and file customer invoices Handle cash ... , organizational and time management skills ...

    with a strong emphasis on customer service. • Negotiate renewals within a predetermined pricing range ... & Experience: • Self-motivated • Strong customer service and negotiation skills • Strong communication skills ...

    & COMPETENCIES: Excellent Time Management and Customer Service Skills. Ability to employ sales ... hours, on all completed service calls to ensure the problems have been solved to the customer’s ...