Customer Management Jobs

Not for me

Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

Not for me

Account Management Officer (JESS)

KPMG Jamaica (JESS)

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

Not for me

Reservations Specialist- Car rental (Soft Sales) || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

Not for me

Reservations Sales Specialist- Car Rental (Soft Sales) || USD 500 Sign on Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfil customer needs in response to inquiries, requests and requirements ...

Not for me

Loan Advisors

Outsourcing Management / Itel

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

Not for me

CUSTOMER SERVICE REPRESENTATIVE

Blinds Designs Limited

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

Not for me

Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

Not for me

Customer Acquisition Specialist

The Hive-Careers

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote ( 2-year renewable contract ) Job Summary The Customer Acquisition Specialist at The Hive ...

Not for me

Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

Not for me

Marketing Coordinator

Sagicor Cave Hill School of Business & Management

and Analytics Support Support the administration and effective use of customer relationship management (CRM ... , Excel, PowerPoint) and Adobe Acrobat. Familiarity with content management systems (CMS), CRM ...

Not for me

Logistics Customer Service Agent - Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

Not for me

Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

Not for me

Enterprise Customer Service Agents - Digital Support

Influx

Receptive to feedback to ensure customers get a high-quality customer service experience Confidence ... , excellent time management and organizational skills The ability to resolve 10–15 tickets per hour ...

Not for me

FTTH Operations Manager

Digicel

for the wider customer base, including churn management, customer premises equipment (CPE) collection ... , field staff, and customer-facing teams. Strong interpersonal and people-management skills ...

Not for me

B​A​R​T​E​N​D​E​R​

Royal Castle Limited

customer complaints efficiently and professionally and reports all complaints to Management ... Knowledge: Inventory management and stock control Sound numeric skills Customer service Health and Safety ...

Not for me

Credit Manager

KEY RESPONSIBILITIES Credit Risk Management Analyse credit applications and trade references to assess the creditworthiness of prospective and existing distribution customer. Establish, evaluate ...

Not for me

Restaurant Staff & Managers - Church's Chicken Jamaica

Global Brands Group of Companies

/management experience for Management Positions Skills and Attributes: Ethical and customer-centric ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

Not for me

CVM Executive

Digicel

customer value management plan to enhance customer lifetime value. Main Duties ... in Lumata; Drive customer loyalty and retention; Increase customer value;

Not for me

Service Executive

Digicel

> Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

Not for me

Sales Representative – Food Service Channel

Eve Anderson Recruitment Ltd

or service-based environment is an asset Strong understanding of customer relationship management Valid ... to understand and align products with customer needs Effective time and territory management ...

Not for me

Sales Assistant

ANSA McAL Group of Companies

the customer relationship management (CRM) log weekly to maintain accurate records of customer interactions ... Job Description: Assist in processing customer orders, ensuring accuracy and timely delivery ...

Not for me

Store Manager Optical

merchandising and customer service and other store standards to ensure products are properly displayed ... customer queries to ensure customer satisfaction. • Performs any other related duty ...

Not for me

TemporaryToll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

Not for me

Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

Not for me

Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

Not for me

Business Development Manager

growth, customer engagement, and market expansion across local and regional markets. This is a senior role responsible for identifying and closing new business opportunities, strengthening key customer ...

Not for me

Retention Agent

Digicel

per the budget. The role encompasses outbound customer facing interactions as well as internal care functions. The candidate must be customer centric, possess excellent candor and be cable to conduct ...

Not for me

Assistant Warehouse Manager

Active Home Centre

management skills. Excellent verbal and written communication skills for a demanding and customer ... with management team to strategically plan, direct and coordinate the daily operations and administration ...

Not for me

Assistant Branch Manager

in the customer’s experience, and achievement of store targets. Principal Responsibilities Assist ... interpersonal, management, analytical and organizational skills, Strong negotiation and persuasive skills ...

Not for me

Accounts Receivable Assistant

RecruitmentXperts Ltd

Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third-party invoices and reconcile end-of-day sales Review and reconcile customer accounts weekly/monthly ...

Not for me

Assistant Store Manager - Retail

store operations, driving sales performance, and delivering an exceptional customer experience ... a well-organized, safe, and customer-friendly retail environment. The Assistant Store Manager acts as a strong ...

Not for me

SPA MANAGER

TCM group

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

Not for me

Assistant Manager

The Business and Employment Centre

management. • Escalate disciplinary matters as appropriate. Customer Service Excellence • Support high ... in the effective day-to-day management. The role has shared responsibility for ensuring operational ...

Not for me

Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

Not for me

Sales Rep Needed 520 Hourly

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

Not for me

Marketing Officer

MyCart Express Jamaica

etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

Not for me

Logistics & Compliance Officer

Hardware & Lumber Ltd

and team leaders Oversee workforce planning, scheduling, and performance management Collaborate with procurement, logistics, and customer service teams Maintain high standards of inventory accuracy ...

Not for me

Inventory Coordinator

Eve Anderson Recruitment Ltd

and stakeholder management skills. Customer-focused with a proactive approach. High attention to detail ... Job Purpose: The Inventory Coordinator is responsible for the end-to-end management, accuracy ...

Not for me

Group Commercial Devices Head

Digicel

success of Digicel through strategic partnerships with OEMs, effective lifecycle management of device offerings, and strong collaboration with sales, marketing, and customer operations across the group ...

Not for me

1. Country Manager 2. Senior Manager-Operations 3. Business Development Leader, Kingston Jamaica

Acerh Caribe Jamaica Ltd

management of the business unit, ensuring smooth and efficient operations. Additionally, the role involves ... management. 3) Business Development Leader Job description: We are looking for Business Development ...

Not for me

Open House - Walk In - April 7 - 10 SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

Not for me

Export Sales and Marketing Executive

Kaleidoscope Paints Limited

, and Training teams to resolve customer issues, complaints, colour code management and related colour ... and customer relationships, executing sales and marketing strategies, monitoring market trends ...

Not for me

Floor Supervisors - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

Not for me

Vacancies for Leading Provider of ICT Infrastructure and Smart Devices

Acerh Caribe Jamaica Ltd

dimensioning for coverage and capacity. Customer technical communication, project management, and handling ... , commissioning, upgrades, and expansions. 3. Customer communication throughout project lifecycle. 4 ...

Not for me

Collections B2B

BLEWSTREAM ECOSYSTEM

: Strong understanding of collections principles and customer account management. Excellent communication ... strong client relationships. The ideal candidate will have strong communication skills, a customer ...

Not for me

Trade Marketing Representative

Kaleidoscope Paints Limited

, merchandising planograms , co-op advertising with retailers seasonal promotions , customer ... with signage contractors. 6) Competitor market intelligence - Provide feedback to management ...

Not for me

Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

Not for me

Accounting Clerk

Process invoices and prepare payment vouchers Prepare receipts and file customer invoices Handle cash ... , organizational and time management skills ...

Not for me

Mortgage Renewals Specialist [Barbados Only]

Vault Credit

with a strong emphasis on customer service. • Negotiate renewals within a predetermined pricing range ... & Experience: • Self-motivated • Strong customer service and negotiation skills • Strong communication skills ...

Not for me

Sales Representative

Interlinc Group Ltd. (OECS)

& COMPETENCIES: Excellent Time Management and Customer Service Skills. Ability to employ sales ... hours, on all completed service calls to ensure the problems have been solved to the customer’s ...

Not for me

IT Field Sales Specialist

Eve Anderson Recruitment Ltd

growth, expanding the customer base, strengthening existing client relationships, and increasing market ... sales growth and relationship management. Collaborate with Inside Sales Representatives and Product ...

Not for me

Treasury Coordinator

Beryllium Limited

. Strong client relationship management and customer service skills. Team player with the ability ... , vault balances, customer deposits , ABM movements , and transaction summaries . Ensure reports ...

Not for me

BARISTA (Barbados)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

Not for me

BARISTA (Jamaica)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

Not for me

Parts Specialist

ATL Automotive Car Rentals

of Customer Service possible is delivered; resolves all guests/clients concerns and/or complaints ... service to customers at all times. Ensure handling of all customer queries via telephone calls or emails ...

Not for me

Shift Manager

Island Grill

, efficient thru-put and great customer service coordinate and control the daily operational processes ... Management or equivalent from Tertiary Institution. Minimum 3 years’ practical restaurant management ...

Not for me

Pharmaceuticals Sales Representative (South)

. Outcome 1: Grow the Territory Through Meaningful Customer Impact You consistently expand ... how each product improves patient outcomes and customer operations. Customers look forward to your visits ...

Not for me

TECHNICAL SUPPORT ASSOCIATE- IMMEDIATE OPENINGS EXPIRED COPY

"Conduent"

to management according to standard operating procedures. Properly document each customer interaction ... of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry ...

Not for me

Employee Benefits Clerk

NAGICO Insurances

and quality Customer Service by projecting and demonstrating a high level of professionalism, courtesy ... any other job-related duties as assigned by Management. KNOWLEDGE & EXPERIENCE - Minimum 1-2 years ...

Not for me

Team Member

Island Grill

subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...

Not for me

Feet on the Street (FOTS) Agent - Contractor 1

Digicel

activities geared at increasing Digicel’s customer base Maintain and account for stock ... listing Accurately record/receipt customer orders and application forms Achieve sales ...

Not for me

COPIER REPAIR AND MAINTENANCE TECHNICIAN – FIELD BASED

Busy Business Systems & Equipment (Rental) Limited

and customer relation skills 3. Perform a full range of servicing and repair service procedures ... Connected installations, sets up IP addresses, download printer drivers and provide customer training ...

Not for me

Logistics Officer - Consolidation

The Logistics Officer is responsible for optimizing delivery cost/expense whilst managing customer ... them for delivery by full truck loads within the guidelines indicated by management. Ensure the maximum use ...

Not for me

Business Technical Analyst

Optimum Jamaica

and deliver the ultimate customer experience. We’re building a workforce that attracts and retains ... to customer education. • Handle system-wide application issues and vendor outages by managing ...

Not for me

Sales Supervisors (Van Sales & Cigarettes)

Massy Distribution

in accordance with the company’s Customer Service Management System (CSMS), Quality Health and Safety ... . Train Salesmen, Relief Salesmen and Loaders on the field. Attend to customer and product complaints ...

Not for me

Warehouse Manager

Minott Equipment and Chemicals Ltd.

Warehouse Management Oversight: Provide leadership and direction to the Warehouse Officers and general ... reimbursement documentation. Fleet Management: Manage the maintenance, repair, and general upkeep of all ...

Not for me

Assistant Manager/ Supervisor

of customer satisfaction by resolving escalated issues and ensuring quality service. Monitor key performance metrics and provide reports to senior management to help drive continuous improvement ...

Not for me

Finance Officer (Trinidad)

GCG Caribbean

updates to management Prepare assigned balance sheet reconciliation – bank, accrual and prepayments ... well with team members and to support other members of the team when needed. Strong customer service orientation ...

Not for me

Operations Administrative Assistant

Position Overview Our client operates in a fast-paced, results-driven, and customer service ... , the management of client relationships, responding to correspondence, coordinating schedules, and maintaining ...

Not for me

Operational Readiness Team Lead

Tucker Energy Services Holdings Ltd.

Engineering or equivalent Technical Certificate (EEET, MET, Process Plant, etc.) Project Management diploma ... with Field, Shop, and Management teams to improve service quality, employee performance, asset readiness ...

Not for me

VIRTUAL ASSISTANT ANALYSTS

and external clients. DUTIES AND RESPONSIBILITIES: Acting as the point of contact between the Management ... meetings and activities, social or otherwise for Management team. Using various software, including ...

Not for me

Assistant Food Safety Officer

Caribbean Producers Jamaica Ltd

, through the implementation and monitoring of effective food safety and quality management systems ... management systems, inclusive of the Prerequisite Programmes and Hazard Analysis Critical Control Points ...

Not for me

Regional IT Operations Manager

Unique Vacations, Ltd.

, and responsiveness of technology services that directly impact customer experience and business continuity ... of hands-on technical leadership and operational management—ensuring service excellence in a fast ...

Not for me

Quality Assurance Analyst - Portmore

Centerfield

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management ...

Not for me

Quality Assurance Analyst

Centerfield

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management and organizational ...

Not for me

Country Manager (Dominica)

Trinidad & Tobago National Petroleum Marketing Company Ltd

. Develop and maintain effective customer relations services and practices by ensuring courteous and expeditious responses to customer requests and queries. Ensure operational compliance with local ...

Not for me

Procurement Manager

Wisynco Group Ltd

strong results in training, kpi performance, supplier relationship management, compliance ... with the company's internal policies, regulatory requirements and customer requirements. o Financial ...

Not for me

Restaurant Manager

Big Banana Group of Companies

RESPONSIBILITIES: Leadership Be the first to set the example for performance, customer service ... , incidents, accidents or any other irregularities from either guests or team members to management ...

Not for me

General Manager

Sundale Foods Inc.

Key Responsibilities Provide overall leadership and management of the company’s operations ... improvements to enhance efficiency, product quality, customer service, and cost control Build, develop ...

Not for me

D​i​s​p​a​t​c​h​e​r​

as required Assist in the preparation, maintenance and management of delivery schedule and roster of delivery ... management Arrange for the proper dispatch of trucks for haulage of deliveries into the warehouse ...

Not for me

Broking Sales Coordinator

Joni Gaye Cawley & Associates

, ensuring accuracy and timely corrections. Assist with receivables management and ensure compliance ... insurance matters. Excellent organizational, time management, and prioritization skills. Strong ...

Not for me

Bakery Manager

Mother's (Mother's Enterprise)

decorating Skills & Competencies Strong leadership and team management skills Excellent communication ... management skills Ability to multitask and perform under pressure Commercial awareness ...

Not for me

Commercial Contract Operations Senior Analyst (JESS)

KPMG Jamaica (JESS)

Competencies: Communication Customer Service Collaboration & Teamwork ​Stakeholder Management ... Contract Center (ECCC), delivering world‑class contract lifecycle management across Audit, Tax ...

Not for me

D​R​I​V​E​R​

Trucks) Excellent communication and customer service skills Ability to work independently, manage time ... physical tasks, including lifting and moving packages Excellent driving record Strong time management ...

Not for me

3rd PARTY COLLECTION AGENT 350 USD SIGN ON BONUS (WEEKENDS OFF MONTEGO BAY LOCATION)

Segoso

: Account Management: Actively manage a portfolio of delinquent accounts, initiating outbound calls ... to excellent customer service, we encourage you to apply. Only collectors with one or more years ...

Not for me

Senior Public Procurement Officer

of the Authority that meet internal customer requirements for cost, quality, and timeliness and in accordance ... ). Salary Range: $3,501,526 - $4,709,163 per annum Strategic Focus To meet internal customer ...

Not for me

Multiple Aviation Vacancies- PART TIME FIXED TERM VACANCIES

About Us We are a well-established organization operating within the aviation sector, known for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ...

Not for me

Fraud Prevention Agent (Back Office)

IBex Global -2

while maintaining high decision quality and adherence to SLAs. Responsibilities Fraud Monitoring & Case Management ... Management : Maintain timely and prioritized management of fraud alerts to meet defined SLAs ...

Not for me

Market Operations Manager

Digicel

growth, transaction volume, and revenue per customer Analyze market and performance data ... drivers including transaction volume, frequency, and revenue per customer, and support actions ...

Not for me

Audit Program Coordinator (Ref PRISM) (JESS)

KPMG Jamaica (JESS)

directly with departmental leadership to provide project and program management for the Internal Audit Department. Activities may include budget and time analysis, system access reviews, management ...

Not for me

Sales Representative (Mortgage) [Barbados]

Vault Credit

and written). • Strong customer service and negotiation skills • Self-motivated and able to learn ... Bronco Mortgages is a non-bank private mortgage lending company. We offer a progressive ...

Not for me

Quality Assurance & Food Safety Officer

Tortuga Caribbean Rum Cake Jamaica Limited

, this position involves close collaboration with all levels of management and staff. Duties & Responsibilities ... audits, and performing quality tests. • Support SQF HACCP training, customer complaints process ...

Not for me

Logistics Specialist

to complete deliveries and customer pickups. Plan delivery routes efficiently to meet deadlines and reduce ... any mechanical or operational issues immediately to management. Maintain general cleanliness ...

Not for me

Oubound Sales Advisor - Business to business

VXI Jamaica Ltd.

efficiently. • CRM Management: Use CRM tools (e.g., Salesforce, HubSpot) to track interactions, manage pipeline, and report performance. • Customer Engagement: Build rapport and trust with business owners ...

Not for me

Sales Manager

efforts, and ensure high customer satisfaction. Collaborate cross‑functionally : partner with Finance ... . Language skills : Additional language skills relevant to customer base. Key Skills and Competencies ...

Not for me

Treasury Analyst

Beryllium Limited

management and customer service skills. Team player with the ability to communicate and coordinate ... . Oversee the timely replenishment of ATM cash holdings to ensure uninterrupted service. Vault Management ...

Not for me

Registered Mental Health Nurse

Department of Public Administration Anguilla Public Service

Strive consistently to provide excellence in customer service in the public sector. Initiate new ... offered to customer. Live the attributes of the Leadership Statement. Foster a culture of teamwork ...

Not for me

Marketing Executive

Digicel

& Analysis Conduct market trend analysis and customer behavior studies Run customer satisfaction and feedback surveys Analyze campaign data to inform future ...

Not for me

Replenishment Manager

Celebration Brands

issues, resolution of unposted customer orders, and support for daily operational decision-making ... in Logistics, Supply Chain Management, Business Administration, or a related field. 3-4 years of experience ...

Not for me

Tour Guide Training Program (No Fees) – Trelawny & St. Ann

of guests, and delivering exceptional customer service. Responsibilities: Lead groups on scheduled tours ... groups of people. Strong organizational and time management skills. Ability to handle unexpected ...