Job Summary: The incumbent will work as part of the IT Business Support team to provide effective IT business systems support for users across all companies and markets of the Guardsman Group ...
-user support for both clients and internal staff. Proficiency in Office 365 Suite (e.g., Excel, Word ... comprehensive ICT support to our clients, including the selection, customization, design, installation ...
per annum Under the direct supervision of the Manager, Enterprise Application & Client Support ... infrastructure. The officer will also provide technical guidance to the Technical Support Officers ...
. Reporting to the Global IT Director – Infrastructure, Cloud & Support (based in Miami, Florida ... to ensure consistent after-hours and weekend support coverage across the region Service Delivery & Support ...
and maintaining the company's reputation. Responsibilities Customer Support: Answer incoming calls ... to customers, explaining complex concepts in a user-friendly manner. Provide step-by-step ...