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Jamaica Jobs

Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...

including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...

) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...

would be an asset. To apply please email Resume/CV or call (876) 953 0006 Only short listed ... SPA MANAGER To work in an environment that offers rejuvenation of the mind, body and spirit ...

The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...

call center activities concerning business products and services. Uses standard scripts and established ... Customer Experience Associate Monday to Friday 6am to 5pm Key Responsibilities: Assesses calls ...

The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...

with a minimum of 6 months call centre email experience. No CXC? A minimum of 6 months - 1 year Call ... Join the winning team where your talent is rewarded. Location: Onsite – Montego Bay Hours ...

quotas and daily call volume targets. Qualifications: CXC/CSEC-level proficiency in Math and English ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...

Looking For: Experience: MUST have 1 years of experience or more in third-party collections ONLY in call ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...

with multiple interfaces) Prior call center experience a plus Must be willing to work onsite ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

call center initiatives, tools, and training as business needs evolve. Maintain a mature ... (required). Excellent communication and presentation skills. Previous customer service or call center ...

and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...

on a daily basis. • Utilize company software to locate calls and listen to call recordings ... ). • Satisfy high-level call evaluations/audits in a timely fashion. • Prove ...

The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center ... Ongoing facilitation and mastery of our owned and operated as well as our partner (BPO) call center ...

situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...

. Providing call back or following up with clients on time. Handling of complaints in an expeditious ... Parts Specialist (Via Phone) The Contact Centre Parts Specialist provides support to customers ...

, call recordings, written correspondence, and account documentation to assess compliance with federal ... consumer-facing content including call scripts, collection letters, email templates, and SMS messages ...

-task between various software programs Provide first call resolution Problem solving and problem ... FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON # MORTGAGE ASSOCIATE NEEDED # COMPETITIVE RATES ...

Job Summary The Real Time Analyst manages and/or balances service levels for the call center across ... call volume and schedule conformance to efficiently utilize staffing resources and to meet ...

, coaching and developing each team member to ensure call quality, customer service/ records retrieval ... Team Leader (Supervisor) Role Overview : Coaches and develops team of agents/representatives ...

Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...

NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion they have for our products to our customers matching their specific needs and requirements. If you have prior experience ...

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global Solutions is on the lookout for dedicated individuals with a passion for the banking and finance ...

Benefits: Best thing about working from home is the drive to work Performance has its benefits within our Quality Performance Incentive Work-life balance - No more commuting to work, you get back ...

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

HGS Virtual Zoom Job Fair Date: April 14th 2026 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, Chat ...

🚨 Walk-In Interviews 🚨 April 8. 2026 - April 10, 2026 🕘 9:00AM to 2:00PM 📍 Come to 31 Market Street (2nd floor), across Burchell Baptist Church to be interviewed! 🚀 Apply Now & Elevate ...

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged, responding to their interactions in a timely manner and ensuring that their issues are resolved ...

JOB DESCRIPTION: The Reservations Sales Specialist will be responsible for selling to prospective international customers by answering incoming calls, utilizing excellent communication, persuasive ...

3rd Party Medical Billing Specialist About the Role: Primary duties may include but not limited to: Properly coding services, procedures, diagnoses and treatments Preparing and sending invoices ...

Join Contax360 BPO Solutions – a top global contact center provider – and grow your career in a dynamic, people-focused environment! 🚨 Now Hiring: Reservation Chat Agents 📍 Location: Montego Bay ...

Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Benefits: Starting at $500 per hour with 90 & 180 days ...

CALL CENTER TEAM LEADER (Full-Time Contractor) Work-At-Home or On-Site in Kingston, St. Andrew or Montego Bay, St. James We are seeking an experienced and motivated Call Center Team Leader ...

professional customer service techniques, personalizing and focusing on adding value to the call ... value Resolve problems on the first call, and with a minimum of transfers by consistently improving ...

From Home Tired of underpaid call center work? Ready to earn USD from home in The Caribbean? Join our high ... and written) Sales or call center experience (remote is a plus) Laptop/PC (8GB RAM+), headset ...

for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ... required. Call center experience required, previous technology and/or cellular sales or equivalent ...

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...

  • See description
  • Updated 19/08/2025
  • St. James

and long call times. Effective verbal and written communication skills. Ability to stay organized ... required. 1–2 years of prior experience in customer service, call center, or medical office preferred ...

, and general assistance. First Call Resolution: Analyze customer needs/concerns, leverage applicable ... : Adhere to company guidelines and protocols for call handling, customer service, and issue ...

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...

to pass internal assessments. Customer Service experience in a call center or similar business ... Looking for a great place to work? Growth Opportunuites? Join us at our Kingston location ...

for responding to call center based technical inquiries and complaints for one of the world’s ... )or At least 1 year call center experience Knowledge of basic troubleshooting of cell phones ...

. Manage and update lead lists generated through prospecting platforms. Organise and track call lists ... Key Responsibilities Make outbound cold calls daily to a curated list of businesses actively hiring ...

or equivalent qualification. 6 months minimum experience in customer service. Prior call center ... Overview Do you speak and write fluent French and English? Do you have a passion for Gaming ...

internal assessments. 6 Months Sales Experience Sales Experience in a Call Center is an asset ... Overview Are you a Masters in Sales? Do you have a great personality and love working with people ...

in call center environments. • CRM Proficiency: Comfortable navigating CRM platforms to manage leads ... Job Description: Are you a persuasive communicator with a passion for outbound sales and helping ...

complex endpoint, application, and connectivity issues Establish and manage on-call schedules ... across multiple islands Troubleshooting a critical call center outage Driving process improvements ...

appropriate solution(s). • Participates in an on-call rotation to support the business needs ... Job Summary Altice USA is a cutting-edge communications, media, and tech company. We connect people ...

in a call center environment. Research and resolve complaints to ensure customer retention ... Job Overview We are seeking avid French bilingual customer service agents who are problem solvers ...

Job Summary: The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers. This role handles a wide range of inquiries ...

Experienced Collectors Needed! We are seeking experienced and dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties ...

Senior Manager Security and Facilities Role Overview About VXI VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company ...

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

Are you ready for a new and exciting challenge ?? How does email and chat support sound for our newest client!!! Want to know more ??? review the below and apply now!!!! Role Overview Fraud ...