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- Not disclosed
- Updated 09/04/2026
- Hanover / St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 02/03/2026
- Clarendon / Kingston and St. Andrew / St. Catherine
including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...
- Negotiable
- Updated 31/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...
would be an asset. To apply please email Resume/CV or call (876) 953 0006 Only short listed ... SPA MANAGER To work in an environment that offers rejuvenation of the mind, body and spirit ...
- Not disclosed
- Updated 01/04/2026
- Hanover / St. James / Westmoreland
The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
call center activities concerning business products and services. Uses standard scripts and established ... Customer Experience Associate Monday to Friday 6am to 5pm Key Responsibilities: Assesses calls ...
- Not disclosed
- Updated 09/03/2026
- Kingston and St. Andrew / St. Catherine
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
with a minimum of 6 months call centre email experience. No CXC? A minimum of 6 months - 1 year Call ... Join the winning team where your talent is rewarded. Location: Onsite – Montego Bay Hours ...
- Not disclosed
- Updated 07/04/2026
- Hanover / St. James / Westmoreland
quotas and daily call volume targets. Qualifications: CXC/CSEC-level proficiency in Math and English ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...
- Not disclosed
- Updated 07/04/2026
- Kingston and St. Andrew / St. Catherine
Looking For: Experience: MUST have 1 years of experience or more in third-party collections ONLY in call ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...
- See description
- Updated 27/03/2026
- Hanover / St. James / Westmoreland
with multiple interfaces) Prior call center experience a plus Must be willing to work onsite ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...
- See description
- Updated 28/03/2026
- Kingston and St. Andrew / St. Catherine
call center initiatives, tools, and training as business needs evolve. Maintain a mature ... (required). Excellent communication and presentation skills. Previous customer service or call center ...
- Not disclosed
- Updated 09/04/2026
- Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
on a daily basis. • Utilize company software to locate calls and listen to call recordings ... ). • Satisfy high-level call evaluations/audits in a timely fashion. • Prove ...
- Not disclosed
- Updated 01/04/2026
- St. James / Trelawny / Westmoreland
The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center ... Ongoing facilitation and mastery of our owned and operated as well as our partner (BPO) call center ...
- Not disclosed
- Updated 29/09/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 30/03/2026
- Hanover / St. James / Westmoreland
. Providing call back or following up with clients on time. Handling of complaints in an expeditious ... Parts Specialist (Via Phone) The Contact Centre Parts Specialist provides support to customers ...
, call recordings, written correspondence, and account documentation to assess compliance with federal ... consumer-facing content including call scripts, collection letters, email templates, and SMS messages ...
- Not disclosed
- Updated 04/04/2026
- Kingston and St. Andrew / St. Catherine
-task between various software programs Provide first call resolution Problem solving and problem ... FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON # MORTGAGE ASSOCIATE NEEDED # COMPETITIVE RATES ...
- Not disclosed
- Updated 01/04/2026
- Kingston and St. Andrew
Job Summary The Real Time Analyst manages and/or balances service levels for the call center across ... call volume and schedule conformance to efficiently utilize staffing resources and to meet ...
, coaching and developing each team member to ensure call quality, customer service/ records retrieval ... Team Leader (Supervisor) Role Overview : Coaches and develops team of agents/representatives ...
- Not disclosed
- Updated 07/04/2026
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
- Not disclosed
- Updated 07/04/2026
- Kingston and St. Andrew / St. Catherine
NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion they have for our products to our customers matching their specific needs and requirements. If you have prior experience ...
- Not disclosed
- Updated 09/04/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 09/04/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...