We are looking for experienced outbound agents to join our expanding team as contractors working in the US Home Improvement Industry.
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If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further! A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.
The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers.
B2B Outbound Sales Advisor
Receptionist / Typist
The incumbent of this role is expected to Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.
The Inbound Sales Agent uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, answers questions and provides them with the services that best suits their needs.
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