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Jamaica Jobs

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfil customer needs in response to inquiries, requests and requirements ...

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote ( 2-year renewable contract ) Job Summary The Customer Acquisition Specialist at The Hive ...

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

Receptive to feedback to ensure customers get a high-quality customer service experience Confidence ... , excellent time management and organizational skills The ability to resolve 10–15 tickets per hour ...

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

in the customer’s experience, and achievement of store targets. Principal Responsibilities Assist ... interpersonal, management, analytical and organizational skills, Strong negotiation and persuasive skills ...

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

and team leaders Oversee workforce planning, scheduling, and performance management Collaborate with procurement, logistics, and customer service teams Maintain high standards of inventory accuracy ...

etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

, efficient thru-put and great customer service coordinate and control the daily operational processes ... Management or equivalent from Tertiary Institution. Minimum 3 years’ practical restaurant management ...

. Strong client relationship management and customer service skills. Team player with the ability ... , vault balances, customer deposits , ABM movements , and transaction summaries . Ensure reports ...

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...

of Customer Service possible is delivered; resolves all guests/clients concerns and/or complaints ... service to customers at all times. Ensure handling of all customer queries via telephone calls or emails ...

subject; It would be an asset to have one of the following: Food & Nutrition, Home Management ... Level 2 (Commis Chef), Customer Service, F& B Restaurant Service Willingness to work flexible ...

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management ...

with an entrepreneurial spirit • Customer centric attitude • Collaborative mindset ... • Highly self-driven sense of motivation • Strong time management and organizational ...

strong results in training, kpi performance, supplier relationship management, compliance ... with the company's internal policies, regulatory requirements and customer requirements. o Financial ...

, ensuring accuracy and timely corrections. Assist with receivables management and ensure compliance ... insurance matters. Excellent organizational, time management, and prioritization skills. Strong ...

Competencies: Communication Customer Service Collaboration & Teamwork ​Stakeholder Management ... Contract Center (ECCC), delivering world‑class contract lifecycle management across Audit, Tax ...

: Account Management: Actively manage a portfolio of delinquent accounts, initiating outbound calls ... to excellent customer service, we encourage you to apply. Only collectors with one or more years ...

directly with departmental leadership to provide project and program management for the Internal Audit Department. Activities may include budget and time analysis, system access reviews, management ...

management and customer service skills. Team player with the ability to communicate and coordinate ... . Oversee the timely replenishment of ATM cash holdings to ensure uninterrupted service. Vault Management ...

efforts, and ensure high customer satisfaction. Collaborate cross‑functionally : partner with Finance ... . Language skills : Additional language skills relevant to customer base. Key Skills and Competencies ...

issues, resolution of unposted customer orders, and support for daily operational decision-making ... in Logistics, Supply Chain Management, Business Administration, or a related field. 3-4 years of experience ...

of guests, and delivering exceptional customer service. Responsibilities: Lead groups on scheduled tours ... groups of people. Strong organizational and time management skills. Ability to handle unexpected ...

standards Lifting techniques adhered to Required Competencies Core Competences Sound customer service ... to detail Good organizational skills Basic computer skills (e.g., inventory management software ...

in a professional manner Take accurate food and beverage orders Serve meals and ensure customer satisfaction Maintain cleanliness of assigned areas Requirements: Previous experience in customer service ...

/representatives to achieve performance objectives Administers Performance Management Process ... , coaching and developing each team member to ensure call quality, customer service/ records retrieval ...

Oversee, where appropriate the maintenance and operation of warehouse management systems and automated ... Suppliers Minimum Qualifications/Experience: BSc, degree in Logistics, Supply Chain Management Studies ...

on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity ... management, and staff training — ensuring the organization operates in continuous adherence to the FDCPA ...

KEY RESPONSIBILITIES Credit Risk Management Analyse credit applications and trade references to assess the creditworthiness of prospective and existing distribution customer. Establish, evaluate ...

> Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

  • Not disclosed
  • Updated 09/04/2026
  • St. Ann

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

management skills. Excellent verbal and written communication skills for a demanding and customer ... with management team to strategically plan, direct and coordinate the daily operations and administration ...

growth, customer engagement, and market expansion across local and regional markets. This is a senior role responsible for identifying and closing new business opportunities, strengthening key customer ...

store operations, driving sales performance, and delivering an exceptional customer experience ... a well-organized, safe, and customer-friendly retail environment. The Assistant Store Manager acts as a strong ...

management of the business unit, ensuring smooth and efficient operations. Additionally, the role involves ... management. 3) Business Development Leader Job description: We are looking for Business Development ...

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

)  Certificate in Supervisory ManagementCustomer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

dimensioning for coverage and capacity. Customer technical communication, project management, and handling ... , commissioning, upgrades, and expansions. 3. Customer communication throughout project lifecycle. 4 ...

Process invoices and prepare payment vouchers Prepare receipts and file customer invoices Handle cash ... , organizational and time management skills ...

to management according to standard operating procedures. Properly document each customer interaction ... of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry ...

Warehouse Management Oversight: Provide leadership and direction to the Warehouse Officers and general ... reimbursement documentation. Fleet Management: Manage the maintenance, repair, and general upkeep of all ...

of customer satisfaction by resolving escalated issues and ensuring quality service. Monitor key performance metrics and provide reports to senior management to help drive continuous improvement ...

activities geared at increasing Digicel’s customer base Maintain and account for stock ... listing Accurately record/receipt customer orders and application forms Achieve sales ...

The Logistics Officer is responsible for optimizing delivery cost/expense whilst managing customer ... them for delivery by full truck loads within the guidelines indicated by management. Ensure the maximum use ...

and deliver the ultimate customer experience. We’re building a workforce that attracts and retains ... to customer education. • Handle system-wide application issues and vendor outages by managing ...

, through the implementation and monitoring of effective food safety and quality management systems ... management systems, inclusive of the Prerequisite Programmes and Hazard Analysis Critical Control Points ...

, and responsiveness of technology services that directly impact customer experience and business continuity ... of hands-on technical leadership and operational management—ensuring service excellence in a fast ...

as required Assist in the preparation, maintenance and management of delivery schedule and roster of delivery ... management Arrange for the proper dispatch of trucks for haulage of deliveries into the warehouse ...

decorating Skills & Competencies Strong leadership and team management skills Excellent communication ... management skills Ability to multitask and perform under pressure Commercial awareness ...

  • Not disclosed
  • Updated 07/04/2026
  • St. Ann

Trucks) Excellent communication and customer service skills Ability to work independently, manage time ... physical tasks, including lifting and moving packages Excellent driving record Strong time management ...

while maintaining high decision quality and adherence to SLAs. Responsibilities Fraud Monitoring & Case Management ... Management : Maintain timely and prioritized management of fraud alerts to meet defined SLAs ...

About Us We are a well-established organization operating within the aviation sector, known for our commitment to excellence, innovation, and customer satisfaction. With a strong presence ...

growth, transaction volume, and revenue per customer Analyze market and performance data ... drivers including transaction volume, frequency, and revenue per customer, and support actions ...

, this position involves close collaboration with all levels of management and staff. Duties & Responsibilities ... audits, and performing quality tests. • Support SQF HACCP training, customer complaints process ...

efficiently. • CRM Management: Use CRM tools (e.g., Salesforce, HubSpot) to track interactions, manage pipeline, and report performance. • Customer Engagement: Build rapport and trust with business owners ...

in customer service, customer experience, and digital solutions. Founded in 1998, the company ... , and one of the few US-based customer-care organizations in China. VXI is also backed by private ...

that will enhance attendee engagement teams. Meetings support includes end-to-end meeting management ... preferred Experience leading or providing customer support for virtual meetings (e.g. Zoom, Teams) Strong ...

against contractual SLAs and internal KPIs, ensuring high-quality execution and customer ... , and record management from initiation through closure, supporting transparency and audit readiness ...

update to customers. Set tasks and reminders for follow-up and ensure customer systems are fully ... . Escalate unresolved issues to the appropriate Management Team. Technical Knowledge & Development ...

-to-Go Executive to support the operational execution, financial control, and compliance management of the SIM ... , distributor onboarding, sales reconciliation, and lodgment management, ensuring full accountability ...

is an asset Strong teamwork and communication skills Good judgement, reliability, and time management ... Wear required safety gear Work Environment Combination of road, customer locations, and warehouse ...

to determine their beauty and personal care needs, assisting with stock maintenance and management, makeup ... about product details, like ingredients, application methods and price. The incumbent must be customer-service ...

Position: Group Procurement Officer Company Overview: A growing, multi-faceted, customer-centric ... , including shelf-life management, food safety standards, and cold chain logistics. Ensure ...

by customer service and teamwork Strong problem-solving skills, project management skills ... to the Alumni Relations team, providing proactive support across communications, data management, event ...

& Repair Centre Management are maintained. • Ensure Repair Centre is efficiently organized, clean ... , etc. • Ensure Security of all company, supplier & customer assets in and outside of Warehouse/Repair Centre ...