Call Center Jobs

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Sales Rep Needed 520 Hourly

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...

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Inbound Call Center Sales Agent - Portmore

Centerfield

including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...

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Contact Center Advocate- Healthcare Customer Service

Sagility

We are currently hiring talented Contact Center Advocates for a variety of exciting opportunities ... professional customer service techniques, personalizing and focusing on adding value to the call ...

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Real Time Analyst

Optimum Jamaica

Job Summary The Real Time Analyst manages and/or balances service levels for the call center across ... scheduling for call center agents while maintaining acceptable performance of the call center. Provides ...

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Inside Sales Representative

Lightfire Partners

) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...

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Team Leader

Lightfire Partners

CALL CENTER TEAM LEADER (Full-Time Contractor) Work-At-Home or On-Site in Kingston, St. Andrew or Montego Bay, St. James We are seeking an experienced and motivated Call Center Team Leader ...

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Inside Sales Representative - Remote

Joy Credit Software LLC

From Home Tired of underpaid call center work? Ready to earn USD from home in The Caribbean? Join our high ... and written) Sales or call center experience (remote is a plus) Laptop/PC (8GB RAM+), headset ...

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Customer Service Representative

iQor

in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...

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Mission Control Specialist

Centerfield

The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...

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Customer Service Role (Montego Bay) Monday to Friday

"Conduent"

call center activities concerning business products and services. Uses standard scripts and established ... Customer Experience Associate Monday to Friday 6am to 5pm Key Responsibilities: Assesses calls ...

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Mission Control Analyst - Portmore

Centerfield

The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...

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Retention Specialist

Optimum Jamaica

required. Call center experience required, previous technology and/or cellular sales or equivalent ... for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ...

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Open House - Walk In - April 7 - 10 SALES AGENTS NEEDED

VXI Jamaica Ltd.

THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...

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Regional IT Operations Manager

Unique Vacations, Ltd.

across multiple islands Troubleshooting a critical call center outage Driving process improvements ... to lead IT operations across our Caribbean contact center footprint, supporting sites in Montego Bay ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to pass internal assessments. Customer Service experience in a call center or similar business ... Looking for a great place to work? Growth Opportunuites? Join us at our Kingston location ...

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Loan Advisors

Outsourcing Management / Itel

with multiple interfaces) Prior call center experience a plus Must be willing to work onsite ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

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Claims Investigator

Caribcall

required. 1–2 years of prior experience in customer service, call center, or medical office preferred ... and long call times. Effective verbal and written communication skills. Ability to stay organized ...

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3rd Party Collection Agent (350 USD SIGN ON BONUS WEEKENDS OFF KINGSTON LOCATION)

Segoso

Looking For: Experience: MUST have 1 years of experience or more in third-party collections ONLY in call center. Communication Skills: Excellent verbal and written communication skills. Interpersonal Skills ...

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We're hiring Email Rockstars To Join Our Team - 600 per hour + Free Lunch in Training + Free

Etech Global Services LLC

with a minimum of 6 months call centre email experience. No CXC? A minimum of 6 months - 1 year Call Center experience handling emails. Have strong written communication skills and could create a friendly ...

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TECHNICAL SUPPORT ASSOCIATE- IMMEDIATE OPENINGS EXPIRED COPY

"Conduent"

for responding to call center based technical inquiries and complaints for one of the world’s ... )or At least 1 year call center experience Knowledge of basic troubleshooting of cell phones ...

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Sales Trainer

Centerfield

The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center ... Ongoing facilitation and mastery of our owned and operated as well as our partner (BPO) call center ...

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Banking Support Specialist

Advantage Communications

call center initiatives, tools, and training as business needs evolve. Maintain a mature ... (required). Excellent communication and presentation skills. Previous customer service or call center ...

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Business Technical Analyst

Optimum Jamaica

stability for Contact Center functionality by analyzing data, identifying trends, and performing root ... communications between IT, Contact Center management, and vendors. • Utilize ServiceNow ticketing system ...

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Customer Solutions Advocate

Optimum Jamaica

or equivalent; some college education preferred. 1-2 years of previous customer service or call center ... , and general assistance. First Call Resolution: Analyze customer needs/concerns, leverage applicable ...

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French Bilingual Gaming Support Agent

IBEX Global

or equivalent qualification. 6 months minimum experience in customer service. Prior call center ... Overview Do you speak and write fluent French and English? Do you have a passion for Gaming ...

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Quality Assurance Analyst - Portmore

Centerfield

and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...

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Quality Assurance Analyst

Centerfield

on a daily basis. • Utilize company software to locate calls and listen to call recordings ... ). • Satisfy high-level call evaluations/audits in a timely fashion. • Prove ...

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CVM Executive

Digicel

symposium call center server) Analytical Skills Excellent Communications Skills (especially written) 3 years working experience in a customer contact center environment ...

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Sales Agent - Portmore

IBEX Global

internal assessments. 6 Months Sales Experience Sales Experience in a Call Center is an asset ... Overview Are you a Masters in Sales? Do you have a great personality and love working with people ...

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Oubound Sales Advisor - Business to business

VXI Jamaica Ltd.

in call center environments. • CRM Proficiency: Comfortable navigating CRM platforms to manage leads ... Job Description: Are you a persuasive communicator with a passion for outbound sales and helping ...

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French Bilingual Customer Support Agent - Portmore

IBex Global -2

in a call center environment. Research and resolve complaints to ensure customer retention ... resources such as KC or help center (e.g. references & searching for blurbs) and is able to escalate ...

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Customer Experience Professional - Portmore

IBEX Global

) while supporting all contact center programs. The individual in this role must be receptive to this feedback ... to the business by providing superior customer service through the Contact Center, enabling the client ...

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Reservation Chat Specialist

Contax 360 BPO Solutions

Join Contax360 BPO Solutions – a top global contact center provider – and grow your career in a dynamic, people-focused environment! 🚨 Now Hiring: Reservation Chat Agents 📍 Location: Montego Bay ...

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Contact Centre Agents

Island Routes

situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...

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Pharmaceuticals Sales Representative (South)

Routines Maintain accurate daily call reports, weekly plans, and territory analyses. Coordinate ... these truths to be self-evident, that the customer’s life is the center of our business and our meaning ...

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Fraud Prevention Agent (Back Office)

IBex Global -2

center or BPO environment (preferred). Education High school diploma required; college degree ... Are you ready for a new and exciting challenge ?? How does email and chat support sound ...

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TELECOMMUNICATIONS AGENTS KINGSTON- (onsite)

Concentrix(CNX)

NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion they have for our products to our customers matching their specific needs and requirements. If you have prior experience ...

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Consultative Sales Advocate, Weekends off- (On-site Kingston)

Concentrix(CNX)

Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...

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1,000 USD Hiring Bonus | Customer Service Rep | ALL Shifts — Limited Spots

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Mobile Care Agent

Optimum Jamaica

Job Summary: The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers. This role handles a wide range of inquiries ...

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Reservations Agent | USD 500 Sign-On Bonus | Paid Training Included

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

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Reservations Specialist| USD 500 Hiring Bonus| Uncapped commissions

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

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Brand Advocate - Banking Rock Stars-Up to JMD 625 per hour

Hinduja Global Solutions (HGS)

Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global Solutions is on the lookout for dedicated individuals with a passion for the banking and finance ...

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Debt Collections Representatives

Radius Global Solutions

Experienced Collectors Needed! We are seeking experienced and dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties ...

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Voice Support Agents (High-volume) All Parishes

Influx

Benefits: Best thing about working from home is the drive to work Performance has its benefits within our Quality Performance Incentive Work-life balance - No more commuting to work, you get back ...

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Reservations & Booking Specialist| USD 500 Hiring Bonus| Uncapped commissions

Alorica

JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...

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April 14th HGS Virtual Job Fair

Hinduja Global Solutions (HGS)

HGS Virtual Zoom Job Fair Date: April 14th 2026 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, Chat ...

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Senior Manager, Facilities and Security

VXI Jamaica Ltd.

Senior Manager Security and Facilities Role Overview About VXI VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company ...

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Walk-In Interviews

Contax 360 BPO Solutions

🚨 Walk-In Interviews 🚨 April 8. 2026 - April 10, 2026 🕘 9:00AM to 2:00PM 📍 Come to 31 Market Street (2nd floor), across Burchell Baptist Church to be interviewed! 🚀 Apply Now & Elevate ...