Customer Management Jobs

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... /outgoing interactions Works closely with mentors, team leaders and management team to provide quality ...

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Account Management Officer (JESS)

KPMG Jamaica (JESS)

Account Management Officer ​ OVERVIEW: ​ KPMG Jamaica has a delivery center named “Jamaica Extended ... is expanding operations at JESS to support the Account Management’s process area. Team members ...

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Reservations Specialist- Car rental (Soft Sales) || USD500 Hiring Bonus

Outsourcing Management / Itel

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... /valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

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Reservations Sales Specialist- Car Rental (Soft Sales) || USD 500 Sign on Bonus

Outsourcing Management / Itel

sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfil customer needs in response to inquiries, requests and requirements ...

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Loan Advisors

Outsourcing Management / Itel

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...

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CUSTOMER SERVICE REPRESENTATIVE

Blinds Designs Limited

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

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Customer Solutions Advocate

Optimum Jamaica

Entry and Management: Accurately input and update customer information, inquiries, and interactions ... Job Summary As a Customer Solutions Advocate, you will be the first point of contact ...

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Customer Acquisition Specialist

The Hive-Careers

Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully Remote ( 2-year renewable contract ) Job Summary The Customer Acquisition Specialist at The Hive ...

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Customer Service Representative

Global Exchange Group; Jamaica

materials, cleanliness, and currency management • Address customer inquiries, provide suggestions ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Marketing Coordinator

Sagicor Cave Hill School of Business & Management

and Analytics Support Support the administration and effective use of customer relationship management (CRM ... , Excel, PowerPoint) and Adobe Acrobat. Familiarity with content management systems (CMS), CRM ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to customers Escalate problematic customer issues to management according to standard operating ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

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Enterprise Customer Service Agents - Digital Support

Influx

Receptive to feedback to ensure customers get a high-quality customer service experience Confidence ... , excellent time management and organizational skills The ability to resolve 10–15 tickets per hour ...

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FTTH Operations Manager

Digicel

for the wider customer base, including churn management, customer premises equipment (CPE) collection ... , field staff, and customer-facing teams. Strong interpersonal and people-management skills ...

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Credit Manager

KEY RESPONSIBILITIES Credit Risk Management Analyse credit applications and trade references to assess the creditworthiness of prospective and existing distribution customer. Establish, evaluate ...

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B​A​R​T​E​N​D​E​R​

Royal Castle Limited

customer complaints efficiently and professionally and reports all complaints to Management ... Knowledge: Inventory management and stock control Sound numeric skills Customer service Health and Safety ...

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CVM Executive

Digicel

customer value management plan to enhance customer lifetime value. Main Duties ... in Lumata; Drive customer loyalty and retention; Increase customer value;

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Service Executive

Digicel

> Minimum 3–5 years’ experience in service management, customer success, account ... ‑driven environments is strongly preferred Diploma or degree in Business Management, Customer ...

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Sales Representative – Food Service Channel

Eve Anderson Recruitment Ltd

or service-based environment is an asset Strong understanding of customer relationship management Valid ... to understand and align products with customer needs Effective time and territory management ...

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Store Manager Optical

merchandising and customer service and other store standards to ensure products are properly displayed ... customer queries to ensure customer satisfaction. • Performs any other related duty ...

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TemporaryToll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ... including purchasing, merchandising, department supervision, while ensuring customer satisfaction ...

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Assistant Warehouse Manager

Active Home Centre

management skills. Excellent verbal and written communication skills for a demanding and customer ... with management team to strategically plan, direct and coordinate the daily operations and administration ...

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Business Development Manager

growth, customer engagement, and market expansion across local and regional markets. This is a senior role responsible for identifying and closing new business opportunities, strengthening key customer ...

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Retention Agent

Digicel

per the budget. The role encompasses outbound customer facing interactions as well as internal care functions. The candidate must be customer centric, possess excellent candor and be cable to conduct ...

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Assistant Store Manager - Retail

store operations, driving sales performance, and delivering an exceptional customer experience ... a well-organized, safe, and customer-friendly retail environment. The Assistant Store Manager acts as a strong ...

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Assistant Branch Manager

in the customer’s experience, and achievement of store targets. Principal Responsibilities Assist ... interpersonal, management, analytical and organizational skills, Strong negotiation and persuasive skills ...

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SPA MANAGER

TCM group

. The ideal candidate must: -Hold a Bachelors Degree in Tourism & Hospitality Management. - Be able ... and coworkers - Possess excellent customer service skills - Be able to work independently ...

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Accounts Receivable Assistant

RecruitmentXperts Ltd

Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third-party invoices and reconcile end-of-day sales Review and reconcile customer accounts weekly/monthly ...

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Contact Centre Agents

Island Routes

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

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Logistics & Compliance Officer

Hardware & Lumber Ltd

and team leaders Oversee workforce planning, scheduling, and performance management Collaborate with procurement, logistics, and customer service teams Maintain high standards of inventory accuracy ...

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Inventory Coordinator

Eve Anderson Recruitment Ltd

and stakeholder management skills. Customer-focused with a proactive approach. High attention to detail ... Job Purpose: The Inventory Coordinator is responsible for the end-to-end management, accuracy ...

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Marketing Officer

MyCart Express Jamaica

etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...

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Sales Rep Needed 520 Hourly

Advanced Call Center Technologies, LLC

Summary : Customer Service Representatives use their excellent communication and interpersonal ... servicing. Customer Service Representatives are problem solvers with good negotiation skills ...

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1. Country Manager 2. Senior Manager-Operations 3. Business Development Leader, Kingston Jamaica

Acerh Caribe Jamaica Ltd

management of the business unit, ensuring smooth and efficient operations. Additionally, the role involves ... management. 3) Business Development Leader Job description: We are looking for Business Development ...

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Open House - Walk In - April 7 - 10 SALES AGENTS NEEDED

VXI Jamaica Ltd.

problematic customer issues to management according to standard operating procedures * Properly document ... (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives ...

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Export Sales and Marketing Executive

Kaleidoscope Paints Limited

, and Training teams to resolve customer issues, complaints, colour code management and related colour ... and customer relationships, executing sales and marketing strategies, monitoring market trends ...

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Floor Supervisors - Kingston

Fontana Pharmacy

)  Certificate in Supervisory Management  Customer Service / Sales Training  Certificate ... entering store  Arrive at work 20 – 30 minutes before opening hours  Ensure good customer service ...

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Vacancies for Leading Provider of ICT Infrastructure and Smart Devices

Acerh Caribe Jamaica Ltd

dimensioning for coverage and capacity. Customer technical communication, project management, and handling ... , commissioning, upgrades, and expansions. 3. Customer communication throughout project lifecycle. 4 ...

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Collections B2B

BLEWSTREAM ECOSYSTEM

: Strong understanding of collections principles and customer account management. Excellent communication ... strong client relationships. The ideal candidate will have strong communication skills, a customer ...

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Trade Marketing Representative

Kaleidoscope Paints Limited

, merchandising planograms , co-op advertising with retailers seasonal promotions , customer ... with signage contractors. 6) Competitor market intelligence - Provide feedback to management ...

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Accounts Receivable Associate

BLEWSTREAM ECOSYSTEM

to management. Collaborate with the sales and customer service teams to resolve client disputes ... process, ensuring timely and accurate billing, collections, and reconciliation of customer accounts ...

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Shift Manager

Island Grill

, efficient thru-put and great customer service coordinate and control the daily operational processes ... Management or equivalent from Tertiary Institution. Minimum 3 years’ practical restaurant management ...

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Accounting Clerk

Process invoices and prepare payment vouchers Prepare receipts and file customer invoices Handle cash ... , organizational and time management skills ...

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IT Field Sales Specialist

Eve Anderson Recruitment Ltd

growth, expanding the customer base, strengthening existing client relationships, and increasing market ... sales growth and relationship management. Collaborate with Inside Sales Representatives and Product ...

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Treasury Coordinator

Beryllium Limited

. Strong client relationship management and customer service skills. Team player with the ability ... , vault balances, customer deposits , ABM movements , and transaction summaries . Ensure reports ...

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Mortgage Renewals Specialist [Barbados Only]

Vault Credit

with a strong emphasis on customer service. • Negotiate renewals within a predetermined pricing range ... & Experience: • Self-motivated • Strong customer service and negotiation skills • Strong communication skills ...

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Sales Representative

Interlinc Group Ltd. (OECS)

& COMPETENCIES: Excellent Time Management and Customer Service Skills. Ability to employ sales ... hours, on all completed service calls to ensure the problems have been solved to the customer’s ...

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BARISTA (Barbados)

Starbucks

skills and attention to detail for inventory management. Excellent communication and customer service ... , and taste. Operate cash register, process payments, and handle customer transactions accurately ...