Customer Experience Jobs

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Customer Experience Professional - Portmore

IBEX Global

Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...

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Customer Service Representative

iQor

contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...

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Customer Acquisition Specialist

The Hive-Careers

degree in Marketing, Business Administration, or a related field Proven experience in customer ... Job Title: Customer Acquisition Specialist Location: Caribbean Region Job Level: Full-Time | Fully ...

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CUSTOMER SERVICE REPRESENTATIVE

Blinds Designs Limited

JOB REQUIREMENTS As the Customer Service Representative (Kingston), your responsibilities involve, but will not be limited to: Provide an excellent customer service experience Consistently maintain ...

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Customer Solutions Advocate

Optimum Jamaica

instructions, guidance, and support to ensure customer understanding. Enhance Customer Experience: Ability ... customer relationships and enhance the overall experience. Identify and recommend additional products ...

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Customer Service Representative

Global Exchange Group; Jamaica

, and handle complaints professionally Requirements: • Experience in sales or customer service ... ? Do you enjoy helping others? We're looking for Customer Service Representatives to join our local team ...

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Logistics Customer Service Agent - Kingston

IBEX Global

to pass internal assessments. Customer Service experience in a call center or similar business ... to get the ibexperience! Responsibilities Duties and Responsibilities: Respond to customer inquiries ...

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Medical Insurance Customer Service Representatives

Segoso

relevant experience. Ability to work independently and meet performance goals. Medical Billing experience Data Entry is an asset If you have billing and 3rd party collections experience we encourage ...

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Customer Service Role (Montego Bay) Monday to Friday

"Conduent"

Customer Experience Associate Monday to Friday 6am to 5pm Key Responsibilities: Assesses calls ... customer needs by referring to case notes and examining each as a specific case. Performs routine ...

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Customer Service Specialist (Voice,Chat,Email)

Outsourcing Management / Itel

POSITION PURPOSE : Providing great customer experience to our customers by keeping them engaged ... are not scripted. Specialists are required to think quickly to provide a personalized experience ...

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French Bilingual Customer Support Agent - Portmore

IBex Global -2

Job Overview We are seeking avid French bilingual customer service agents who are problem solvers with a passion and a desire to help us resolve customer issues while being brand ambassadors ...

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Contact Center Advocate- Healthcare Customer Service

Sagility

_REQ-017456 Other duties include: Create an exceptional experience for the provider/member by using professional customer service techniques, personalizing and focusing on adding value to the call ...

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Enterprise Customer Service Agents - Digital Support

Influx

Receptive to feedback to ensure customers get a high-quality customer service experience Confidence ... Experience / Traits Have fashion experience with a passion for trends and styles Email support ...

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Customer Service Agent - Work From Home (All Parishes)

Influx

🌟 Join Our Remote Customer Support Team! 🌟 We’re looking for friendly, sharp, and proactive ... and spoken English skills (B2+) At least 12 months of experience in a BPO environment Strong problem ...

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Consumer, Channel & Customer Marketing Director (6341)

J. Wray & Nephew

our employees. Consumer, Channel & Customer Marketing (CCCM) Director Location: Jamaica & Partnership ... , shopper conversion, customer activation, and innovation. The role integrates consumer insights, digital ...

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1,000 USD Hiring Bonus | Customer Service Rep | ALL Shifts — Limited Spots

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Reservations Specialist- Car rental (Soft Sales) || USD500 Hiring Bonus

Outsourcing Management / Itel

related experience in a customer care environment or inside sales. · 3 CXC/CSEC subjects (inclusive ... worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ...

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Reservation Chat Specialist

Contax 360 BPO Solutions

weekends or overnight) 2 years experience in customer service, sales, or e-commerce Prior chat ... for reservations and customer inquiries Handle customer issues efficiently and professionally Track, place ...

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B​A​R​T​E​N​D​E​R​

Royal Castle Limited

’ bartending experience within the customer service industry Restaurant experience would be considered ... is established and maintained as it pertains to products and customer service. Ensures that drinks ...

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Financial Advisor - Half Way Tree (Commission Based)

Sagicor Group Jamaica Ltd.

client relationships and provide value-added service. Academic Qualifications and Experience ... subjects including a numeric subject. Special Knowledge and Competencies: Excellent customer service ...

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HIRING EVENT |YOU'RE INVITED | Alorica Jamaica Open House| 1,000 Hiring Bonus

Alorica

JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...

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Mobile Care Agent

Optimum Jamaica

aptitude to ensure first‑contact resolution and superior customer experience. Key Responsibilities ... services, promotions, and features. - Provide professional customer‑centric experience. Technical ...

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CVM Executive

Digicel

(especially written) 3 years working experience in a customer contact center environment ... customer value management plan to enhance customer lifetime value. Main Duties ...

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Banking Support Specialist

Advantage Communications

. Resolve technical support inquiries professionally, politely, and courteously. Customer Experience ... Specialists Job Overview As a Banking Support Specialist , you will provide first‑class customer ...

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Restaurant Staff & Managers - Church's Chicken Jamaica

Global Brands Group of Companies

/management experience for Management Positions Skills and Attributes: Ethical and customer-centric ... Key Responsibilities: Customer Interaction & Service: Greet and communicate warmly with customers ...

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Experienced Collection Agents

C4 Global Solutions

: You get double the Sign-on bonus listed above if you have over 1-year of verifiable collections experience ... of professionalism. Respond to customer inquiries and take appropriate actions. Document detailed notes ...

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Sales Representative – Food Service Channel

Eve Anderson Recruitment Ltd

and development of our food service customer base. This role is responsible for building strong ... on customer needs and operational requirements Provide recommendations, samples, and usage ideas to support ...

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We're hiring Email Rockstars To Join Our Team - 600 per hour + Free Lunch in Training + Free

Etech Global Services LLC

professionals ready to shine. You’re a fit if you: Have customer service experience. Bring sales ... & Retention & Customer Service experience Effective analytical problem-solving, and decision-making ...

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Loan Advisors

Outsourcing Management / Itel

and exceptional service to enhance customer satisfaction. Develop good product knowledge and use it ... has responsibility EDUCATION AND EXPERIENCE: Minimum 5 CXC passes including English A and Mathematics ...

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Reservations Sales Specialist- Car Rental (Soft Sales) || USD 500 Sign on Bonus

Outsourcing Management / Itel

grade 1 or 2 in English A. Minimum 1+ years' work experience in a customer oriented and/or sales ... sales ability and world class customer service, to consult with them in reaching customized solutions ...

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Service Executive

Digicel

on performance insights Customer Experience & Value Optimization Minimum 3–5 years’ experience in service management, customer success, account ...

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Brand Advocate - Banking Rock Stars-Up to JMD 625 per hour

Hinduja Global Solutions (HGS)

). Previous experience in customer service, ideally within the banking or financial services sector ... Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global ...

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Sales Assistant

ANSA McAL Group of Companies

administration experience working in Caribbbean markets Certificate in Sales / Customer Service ... Job Description: Assist in processing customer orders, ensuring accuracy and timely delivery ...

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SALES REPRESENTATIVE

Alcor Windows and Doors

. Experience working within a busy customer service, fast paced and demanding environment ... with production and secure best ship time to meet customer due dates. Keep customers updated ...

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Reservations Agent | USD 500 Sign-On Bonus | Paid Training Included

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Reservations Specialist| USD 500 Hiring Bonus| Uncapped commissions

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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Reservations & Booking Specialist| USD 500 Hiring Bonus| Uncapped commissions

Alorica

in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...

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French Bilingual Gaming Support Agent

IBEX Global

, live chat, and email, resolving issues and enhancing the client’s customer experience. The client ... or equivalent qualification. 6 months minimum experience in customer service. Prior call center ...

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Appliance Technical Expert - Portmore

IBEX Global

and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... customer’s needs and guide the customer accordingly • Resolve product or service problems ...

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Store Manager Optical

merchandising and customer service and other store standards to ensure products are properly displayed ... customer queries to ensure customer satisfaction. • Performs any other related duty ...

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Sales Representative - Montego Bay, Lucea , Savanna-La-Mar and Port Maria

Unicomer (Jamaica) Ltd.

& EXPERIENCE: Proven experience working within a retail sales environment. Strong customer service ... by successfully completing as many sales transactions as possible, while ensuring that customer's ...

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TemporaryToll Collector-Mammee Bay

Jamaica North South Highway Company Ltd

and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...

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Business Development Manager

experience managing sales or customer-facing teams Degree in Business, Marketing, or a related field ... growth, customer engagement, and market expansion across local and regional markets. This is a senior ...

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Retention Agent

Digicel

Collections and Customer Experience, the candidate may be required to support across these peripheral ... numeric qualification) At least six (6) months working experience in a Customer Service ...

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FTTH Operations Manager

Digicel

to improve retention and customer experience. CPE Collection and Debt Support customer base, including churn management, customer premises equipment (CPE) collection ...

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Consultative Sales Advocate, Weekends off- (On-site Kingston)

Concentrix(CNX)

solutions in a professional manner to enhance the customer’s experience.. All CNX team members benefit ... Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers ...

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Voice Support Agents (High-volume) All Parishes

Influx

? Minimum 6–12 months of phone support experience, email support experience and live chat experience ... at a time) Experience with Gorgias, Shopify, Dixa, Narvar, Commerce layer, Salesforce, RingCentral ...

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Assistant Store Manager- Mandeville

Fontana Pharmacy

and keeping staff morale at the highest levels thus maximizing customer’s in-store experience ... Certificate in Supervisory Management Customer Service trained & certified 3-5 years’ work experience ...

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Accounts Receivable Assistant

RecruitmentXperts Ltd

passes, including Mathematics and English At least two years of relevant work experience Proficient ... Update customer accounts and journals regularly Record and reconcile daily cash receipts Process third ...

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Contact Centre Agents

Island Routes

Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ... customers. Solution-orientated with the ability to troubleshoot and handle customer complaints ...