Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.
The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.
Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.
The FTTH Operations Manager is responsible for leading the delivery and operational performance of Digicel+ fixed services across Suriname and Guyana, with strong focus on FTTH rollout, installation quality, activation, and service readiness.
The Senior VoIP (Telephony) Engineer’s role is to assist in defining, deploying, and maintaining the company’s IP telephony voice communication architecture and its associated network connections and component hardware.
Selling Digicel Mobile product and services, which includes Prepaid SIM Cards, Postpaid SIM Cards, Porting, Recharge and Devices
Digicel is seeking a highly organized and detail-oriented SIM-to-Go Executive to support the operational execution, financial control, and compliance management of the SIM-to-Go distribution program.
The Safety, Health & Environment (SHE) Technician is responsible for on-site HSE oversight and compliance during the Fibre-to-the-Home (FTTH) network build.
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers
The Marketing Executive will be responsible for executing marketing programs and campaigns in Cayman and will ensure local marketing policies are aligned with Group standards.
Designing, implementing, and maintaining the IP network infrastructure, ensuring the network's robustness, scalability, and security, contributing to the efficient delivery of high-quality mobile services to customers.
The Consumer Sales Support plays a critical role in supporting revenue generation and operational continuity within the Consumer Sales department.
Timely and accurate delivery of wholesale circuits and services across multiple markets while support the execution of the Wholesale Data strategy by aligning service delivery initiatives with broader business goals.
Drive force behind the deployment and maintenance of Digicel`s critical infrastructure. By ensuring that Digicel`s network and technology assets are not only operational but optimized for peak performance in the field.
The Digicel+ Retention Executive is responsible for the execution of tactical campaigns to maintain the active Digicel+ subscriber count per the budget.
Develop, implement and manage a strategic customer value management plan to enhance customer lifetime value.
The Training Executive is responsible for strengthening sales performance across all consumer sales channels through training, coaching, planning, and consistent performance tracking. The role ensures that sales teams are equipped, motivated, and aligned with company goals.
Drive Diaspora revenue growth into assigned Digicel markets across the Caribbean and Central America
Supporting the Procurement function in enforcing the Procurement policy and procedures, working with internal stakeholder, managing supplier relationships and supplier performance in accordance with agreed criteria including the meeting of delivery timelines.
We are looking for extraordinary graduates with special talents who demonstrates; commitment to succeed, genuine interest to convert their “learnings” into practical experience in the telecommunications industry.
This position is responsible for the end-to-end management and performance of the telesales and digital sales channels across multiple Digicel markets.
The Service Executive is responsible for the end‑to‑end retention, service experience, and ongoing management of assigned Business Solutions customers.
The Group Commercial Devices Head plays a pivotal role in leading Digicel’s multi-market devices strategy across all business units (Prepaid, Postpaid, and Broadband), spanning 25 markets.